Account
Credits & Pricing
How credits work
- 1 credit = 1 deal underwriting (the full pipeline, deal package, everything)
- Credits are deducted at deal CREATION — when you click Submit Deal
- Re-runs and edits are FREE — fix typos, change comps, re-run the pipeline as many times as you want at no cost
- Credits never expire — they stay in your balance until used
Pricing tiers
| Plan | Cost | Credits |
|---|---|---|
| Pay as you go | $50 | 1 underwriting |
| Bundle | $100 | 3 underwritings (best value) |
| Subscription | $200/month | Unlimited |
The lender marketplace is included with every plan — no additional cost to submit deals or accept offers.
What the Subscription gets you
- Unlimited underwritings per month
- Comp Tracker always unlocked
- Cancel anytime; you keep access through end of billing period
Best for active brokers doing 3+ deals per month.
Out of credits
If you try to submit a deal without credits or an active subscription, you'll be redirected to the Pricing page to top up.
Comp Tracker & credits
The Comp Tracker is free as long as you have ≥1 credit OR an active subscription. If your balance hits 0 and you don't have a sub, the Comp Tracker locks until you buy more.
Anti-gaming on edits
You can edit any deal freely — typo fixes (wrong zip code, off-by-one street number, wrong tenant name typo) all pass through without charging another credit.
But if you change the property to a completely different building (different state, city change, OR different street + different tenant), the system blocks the edit and asks you to create a new deal (1 credit). This keeps the per-deal pricing fair.
Refunds
Email support@trestlecre.com for refund requests. Most issues — wrong data extracted, deal couldn't complete, etc. — are fixable through re-runs/edits at no cost. If the platform genuinely failed you on a deal, we'll credit your account.
Cancelling a subscription
Email support@trestlecre.com to cancel. You keep access through your billing period; any pay-as-you-go credits in your balance remain valid forever.
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