Help Center

How can we help?

Browse guides below or use the "Ask Trestle" chat (bottom-right) for instant answers.

Basics

Getting Started

Sign up, get your free credit, and submit your first deal.

Workflows

Submitting Deals

How to submit a deal, what files to include, how to fix mistakes.

Comp Tracker

Save comparable sales and lease data from properties you're tracking and reuse them across deals.

Deal Package

Generate, customize, and brand the financing memorandum PDF for any deal.

Lender Marketplace

Submit underwritten deals to lenders for offers and manage responses.

Account

Credits & Pricing

How credits work, pricing tiers, refunds, and subscription details.

Branding & Profile

Upload your logo and organization name so deal packages carry your brand.

Help

Troubleshooting

Common issues and how to fix them.

Reference

Glossary

Definitions for the financial and CRE terms used across Trestle.

Can't find what you need? Email support@trestlecre.com